Zeng Educommerce Private Limited (herein referred as the “Company”) is a company registered under the provisions of Companies Act, 2013 having its registered office at BT1 702, NCC Urban Gardenia, Gachibowli, Hyderabad, Telangana, 500032. Company owns and maintains the website urbanschoolservices.com (the “Website”) and operates associated digital platforms including but not limited to the Urban Teacher mobile application (the “App”).
The Terms of Use (the “Terms”) herein sets out the terms and conditions for availing the services offered by the Company through the Website (“Services”). For the purpose of these Terms, along with any amendments to the same, and wherever the context so requires “You”, “Your(s)”, “Yourself” or “User” shall mean any natural or legal person who has agreed to become a user of the Website by accessing the Website. You hereby agree and acknowledge that by accessing or using the Services offered by the Company, you expressly confirm that you have read, understood and agree to comply with and be bound by the Terms. In the event you do not agree to any or all of the Terms, you are requested not to access and use any of the Services offered by the Company and/or the Website. You understand that the Company may amend the Terms related to the Services from time to time as it may deem fit and necessary. Any amendment to the Terms shall be effective upon Company’s posting of such updated Terms on the Website and there shall not be any specific notice for the same, and you agree to be updated with the latest amendments, alteration or modifications made by the Company in the Terms. These Terms apply to all users accessing the Services through the Website or the Urban Teacher App, including services accessed via mobile devices or tablet applications. Any references to the Website shall be deemed to include the App unless specified otherwise.
You agree to provide all required information while filling in the form provided on the Website for any inquiry or communication regarding any products displayed or Services offered by the Company on the Website (“Contact Us Form”). The Company shall revert on the inquiry or communication shared through the Contact Us Form via email or any other form as the Company deems appropriate based on the details filled in by You.
You agree and acknowledge that any and all information shared by you through the Contact Us Form shall be your sole responsibility, and the Company shall not be responsible or liable for the same in any manner towards you or any other third-party. In the event the Company finds the information provided by you to be untrue, inaccurate, outdated, or incomplete, then it shall be entitled to refuse current or future use of any and/or all of the Services and you shall be liable to indemnify and hold harmless the Company and/or its affiliates, directors, employees, and agents to the extent of the loss incurred. The Company shall not be liable for any loss or damage arising from your failure to comply with these Terms. Further, you agree to indemnify and hold the Company and/or its affiliates, directors, employees, and agents harmless from any claims or damages suffered by the Company and/or its affiliates due to any information communicated to the Company through the Contact Us Form.
You will be eligible to use the Services only by fulfilling the following qualifications:
You undertake not to:
The Company respects your privacy and has accordingly formulated a privacy policy, in compliance with the applicable laws (the “Privacy Policy”). The use of any personal information shall be governed by the Privacy Policy as provided on this Website and amended from time to time.
Kindly click here to access the Privacy Policy of the Company.
In the event you are found to have violated any of the Terms, the Company reserves the right to do any or all of the following:
You acknowledge that in no event shall the Company be liable for any damages whatsoever whether direct, indirect, general, special, compensatory, consequential, punitive or incidental, arising out of or relating to your conduct or that of any other party in connection with the use of the Services.
The Company acknowledges that it employs industry standard security protocol and is in compliance with the laws governing information technology and/or data protection and privacy to ensure that the information stored, transmitted or transferred through the Website is protected and hosted on a secure server. The Company shall not be held responsible for the loss of your information that takes place despite following standard security protocol.
The Website may have links to third party websites/applications or service providers, including advertisers (collectively, “Third-Party Websites”). The Company does not endorse any Third-Party Websites that you may be redirected to.
You agree to exercise your independent judgment and prudence when visiting/using any Third-Party Websites via a link available on the Website. Your usage of such Third-Party Websites and all content available on such Third-Party Websites is subject to the terms of use of the respective Third-Party Website and the Company is not responsible for your use of any Third-Party Websites.
The Company uses trusted third-party payment gateways such as Razorpay and Zoho Payments to process payments securely. By using the Website or App to make payments, you agree to the terms and conditions and privacy policies of Razorpay and Zoho Payments. The Company is not responsible for any issues arising from the use of these payment gateways.
The Company, its technology, computer programs, codes, all information available thereon, images, logos, trade names, domain names, service marks and other materials on the Website, including the look and feel of the Website, are the exclusive intellectual property of the Company and/or its affiliates.
Any unauthorized reproduction, republication, distribution, display, transmission, sale, or any other use and/or duplication of any material available on the Website, without express and written approval of the Company, shall be a violation of the relevant intellectual property laws. The Company and its associates reserve the right to initiate and pursue any and all necessary legal or other action against any such user for infringement of the Company and/or its associates’ intellectual property.
The Terms shall remain in full force and effect unless and until terminated in accordance with the Terms.
You may withdraw any Contact Us Form details communicated with the Company through the Website at any time, for any reason by sending an email to support@urbanschoolservices.com with the unique Contact Us Form submission number, provided that such termination shall not absolve you of any liability towards the Company arising from the Services or your use of the Website.
The Company may also suspend or terminate your use of the Website, at any time, for any breach of these Terms. Subject to applicable law, the Company reserves the right to maintain, delete or destroy all communications or materials posted or uploaded onto the Website pursuant to its internal record retention and/or content destruction policies. After such termination, the Company will have no further obligation to provide the Services to you.
The Company further reserves the right to terminate these Terms or discontinue the Services provided through this Website or any portion or feature thereof for any or no reason and at any time without any liability towards you or any other third-party.
The Company will not be liable to you for any costs, expenses, or damages as a result of the termination of these Terms.
The content and all the Services associated with the Website are provided to you on an “as-is” and “as available” basis. The Company makes no representations or warranties of any kind, express or implied, as to the content or operation of the Website or the Service. You expressly agree and acknowledge that your use of the Service is at your sole risk.
The Company makes no representations, warranties or guarantees, express or implied, regarding (a) the accuracy, reliability or completeness of the content on the Website, or (b) the Services, and expressly disclaims any warranties of non-infringement or fitness for a particular purpose.
The Company employs best practices to safeguard and protect against viruses, infections, etc.; however, despite such best efforts, the Company makes no representation, warranty or guarantee that the content available through the Service is free of any viruses, bugs or other code or programming routines that contain contaminating or destructive properties or that are intended to damage, surreptitiously intercept or expropriate any system, data or personal information.
Neither the Company nor any of its affiliates/representatives shall be liable for:
The Company disclaims any liability for payment-related issues arising due to third-party payment processors such as Zoho Payments or Razorpay. Any disputes or failed transactions related to these services shall be resolved in accordance with the respective payment gateway’s dispute redressal policies.
You shall indemnify and hold harmless the Company and/or its affiliates, directors, employees, and agents against any loss or damage suffered on account of fraud, willful neglect and loss of data done and/or caused by you and against all damages, losses, and expenses of any kind, including reasonable legal fees and costs, related to any claim brought against the Company by any third party.
These Terms shall be governed by, interpreted and construed in accordance with the laws of India.
In case of any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the Website (collectively, “Disputes”), the Company and you shall attempt to settle the same amicably through negotiation and consultation at such offices of the Company as may be designated.
In the event the dispute remains unresolved for 15 (fifteen) days, either party may refer such dispute to arbitration according to the provisions of the Arbitration and Conciliation Act of 1996 as amended from time to time, to a sole arbitrator appointed mutually by the parties. The language of the arbitration shall be English, and the arbitral award shall be binding on both parties. The seat and venue of the arbitration shall be Hyderabad, Telangana, unless otherwise mutually agreed by the Company and you in writing.
Any and all actions undertaken by you and/or your affiliates, admin, on the Website shall be deemed as actions approved by you, including but not limited to transfer/change of passwords, and the Company shall not have any liability towards such actions.
These Terms shall be interpreted, construed and enforced in accordance with the laws as applicable in India without regard to conflict/choice of law principles. In a situation where any provision of this Agreement is found to be invalid or unenforceable, such provision shall be severed from the remaining Agreement, which shall remain in full force and effect.
No waiver of any breach or default of the Agreement shall be deemed to be a waiver of any preceding or subsequent breach or default. The section headings used in this Agreement should not be used for any interpretative purposes as these are for your convenience only.
In the event that any provision of these Terms is held to be invalid or unenforceable, then that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect.
All the rights and obligations of the Company under these Terms are freely assignable by the Company in connection with a merger, acquisition, or sale of assets, or by operation of law or otherwise.
The Company reserves the right to research and publish general user behavior categorized at its discretion.
By using the Website, you agree to receive Contact Us Form reverts and feature e-mails, calls, messages and flash messages from the Company.
The Website uses temporary cookies to store certain data (that is not sensitive personal data or information) that is used by the Company for the technical administration of the Website, research and development, and for user administration. In the course of serving advertisements or optimizing the Services to you, the Website may allow authorized third parties to place or recognize a unique cookie on your web browser. The Company does not store personally identifiable information in the cookies.
You acknowledge that the Services may be accessed through a mobile application (Urban Teacher App) and that certain features, including but not limited to event booking, resource access, or professional subscriptions, may require payments processed via third-party providers including Razorpay and Zoho Payments. Your usage of such features constitutes acceptance of the respective terms of those service providers.
These terms, including the Privacy Policy, constitute the entire agreement between you and the Company and govern your use of the Website, superseding any prior agreements between you and the Company with respect to the Website.
Contact us at support@urbanschoolservices.com or call us at +91 8125084447.
